Have questions?  Here are my most frequently asked questions.

Every web site seems to have a section called frequently asked questions.  It’s often the first place I go when searching. No question is stupid since hiring a headshot photographer in Ottawa is not something most people often.

If I have missed one contact me right here and I’ll answer it and add it to the list for others.  If you’d like to visit my FaceBook page click here.  Clicking on the question will take you to a separate page to answer it.

How long will your headshot session take?

What should I wear?

Can I bring a change of clothes?

Where is your studio?

What if we are a business? What are the benefits of team headshots?

What’s required if you are coming to me?

I need a space that is approximately 10 x 20 feet.  A boardroom, large office or sometimes the foyer of an office building will do.  I will bring strobe lights, reflectors and all the regular camera equipment to be able to work.  I need access to a regular power plug.  Since some people are shy I like the ability to be able to work one on one with the person being photographed.

How long does it take if we are a group?

Of course, that depends on how many of you there are.  Usually, a group of ten or more people will move quicker than you think.  My main concern, when photographing large groups, is that the images look as great as they can be.  If I had to give a number I would say 10-20 minutes per person will do.

How do I pay?

I accept Visa, MasterCard, email transfer and cash as payment.  If you are a company and it is necessary to invoice you that can happen as well. The complete balance is due when the shoot is complete.

How long will it take to get my pictures?

As mentioned earlier I shoot tethered.  That means that my camera is connected to a computer while we shoot.  You will be able to see the images right away. My goal is to have you choose one or two pictures that you love before you leave.  That makes processing and delivery much quicker.  It also allows me to make suggestions if you can’t make up your mind. Once the choices are made I need one or two days for small groups to process them in your required sizes.  If you are a large group we will set up a promised delivery date before getting started. Headshots are delivered very quickly thereafter via an on-line gallery.  The whole thing is about working with your schedule and what can be done.

What format will my images be in?

I will be delivering to you finished Headshots in a jpg format.  The images will be sized as full resolution, as well as in square format for your social media.  Linkedin images are square.  Others are rectangular.  If your web person requires something special like a PSD, TiF or Png file that can also be accommodated.. I have worked with graphic artists who needed a full-size advertising billboard images.  No problem.  I just need to know in advance.

I’m comparing other photographers to you.  What should I look for?

I am not the only Headshot photographer in Ottawa.  It makes sense to me that you might talk to a few.  However, I have made a list of the things I personally would want to know. I hope it helps.  I would….

• Choose a photographer who you believe you can work with.  That’s way more important than you think it is.  It would be FIRST on my personal list.  I’ve heard some nightmares about working relationships gone wrong.  It happens so I would place some emphasis on this.
• Choose a photographer who understands your time requirements.
• Choose a photographer who understands that some people require ‘special handling’. That can be other employees or bosses!
• Look for someone who specializes in this kind of photography. A baby photographer is not trained in working with Headshot clients. Visa Versa!  I’m a terrible baby photographer.  Headshot photography is my speciality.
• Look for someone who demonstrates that they will do what they say they will do.  Imagine your whole team lined up for picture day and the photographer doesn’t show up.  Worse they say they thought it was Wednesday or who knows what!  Not good!
• Price plays a role for sure. But usually if we use price only it is when we can’t see the difference or we have nothing else to go on.  I’ve tried to give you lots of information so that you fell you’re well informed.  You know the old saying……

What if I’m not happy?

This has never happened but I guess there is always a first time.  My reputation in the business community is everything to me.  I will make sure you are clear on what you are buying and ensure that you get what you expect.  I’ll do my best to make sure I’m clear too!  If there is still an issue I’ll do my best to make sure your satisfied.

What colour background can I have?

My marquis background look is white.  White is very easy for web designers to use and makes everyone look like a fashion model. I can also do business-grey and portrait-black.  We will discuss this in advance.  I love portrait black. BUT sometimes it isn’t appropriate for business.  The background colour matters when considering what your images ‘say’.

Can I refer you?

Ah Yeah!  Of course.  In fact I have been fortunate enough to receive many positive Google Reviews and often people recommend their friends.  Read my Google Reviews here.

What about updating my Headshot later?

To me getting to know you is ninety percent of the Headshot session.  Updates are a great idea and because of that, I offer a discount to past clients for life!  Just ask.

Do I own the copyright on my Headshot?

No.  BUT… you are licensed to use it however you wish.  I will want to showcase it on my website unless you specifically request that I don’t which does happen.

What’s the next step?

Once we have agreed that you would like me to do your headshot we will arrange a time that works for us both.

What’s different about you?

Hmm.  I am hoping that you are getting a feeling for that by this point.  If you aren’t sure we can talk.  Did I say this is all I do?